Enterprise VoIP built in-house, backed by the best support in the business.
Service isn't a tier we charge extra for. It's the product. When you call, a team member answers. Most problems get solved remotely in minutes. If on-site help is needed, we're there.
Median ticket response over the last 90 days. A named support team you'll recognize, not an offshore queue or a chatbot maze.
Self-install with our U.S. team guiding every step, or we come to you. Either way, every extension is configured and tested before go-live.
911 lines, nurse stations, and life-safety devices are watched every minute. When something breaks at 2 AM, we're already on it.
Phones, dashboards, fax, hold music, and alerts, all designed, built, and supported by one team. No third-party patchwork, no finger-pointing.
Carrier-grade VoIP with unlimited calling, smart routing, and softphones on every device - plus premium handsets, install, and support, all included.
Learn more →911 audit trails, missed-call rates, ring time by hour, and shift analytics. Live across your whole portfolio, from day one.
Learn more →Offline detection with automatic diagnosis, 911 spike alerts, and missed-call warnings. Your team hears about it before anyone complains.
Learn more →Cloud fax with no machine. Send from email or portal, receive everywhere, with per-user permissions. 99.999% reliable.
Learn more →Our team built an on-hold studio right into the portal. Custom audio and announcements with studio voices, per facility.
Learn more →Know who's calling before you pick up. Live PointClickCare Marketplace sync routes families and staff to the right room or station, automatically.
Learn more →Most phone vendors find out something broke when you call to complain. UniVoxx watches every device, every minute, and catches problems first.
Click a caller and watch the call route itself to the right room.Watch calls route themselves to the right room, caller after caller.
We earned our reputation in the hardest telecom environment there is: buildings that run 24/7, where a missed call can be a missed emergency. That bar is now the baseline for every customer we serve.
The only telecom platform built for senior care. Not a reseller, not a rebrand. PointClickCare Marketplace integration that routes callers to the right room, 911 audit trails and per-bed analytics, overhead paging, and dashboards that tie phones to census, staffing, and care outcomes.
Hundreds of extensions, overhead paging, custom hold experiences, and a device fleet that reports its own health - installed by our team.
Never miss an appointment call. Smart routing, after-hours coverage, eFax for labs and pharmacies, and answer-rate analytics for the front desk.
One portal for every location. Compare sites, standardize call handling, and roll out changes portfolio-wide in minutes - not site by site.
If your phones are mission-critical, you're our kind of customer. Proactive monitoring and real support come standard, whatever your industry.
We build the platform ourselves and run it on infrastructure trusted by the world's biggest companies. Own the stack and choose the best partners. That's how you get 99.999%.
Calls ride multiple Tier-1 carrier networks with automatic failover between them and multiple e911 providers. One carrier's bad day never becomes yours.
Our platform runs in cloud-hosted, enterprise-grade data centers with redundant systems and automatic failovers, so a data-center incident is a non-event for your phones.
From call routing to dashboards, we own every line of code. Rapid feature development, custom solutions, and nobody to point fingers at but ourselves - which is how we like it.
Put your customers on the platform we run our own business on. The multi-tenant Reseller Dashboard gives you every customer, extension, and port request in one place, and we're building MSP-grade monitoring dashboards and alerting so you see issues before your clients call.
| Customer | Ext. | Devices | Health |
|---|---|---|---|
| Summit Care Group | 412 | 398 online | Healthy |
| Lakeside Dental | 36 | 36 online | Healthy |
| Harbor Hospitality | 228 | 2 offline | Alerted |
| Meridian Medical | 84 | 84 online | Healthy |
Book a 20-minute walkthrough. We'll show you the live dashboard, the alerts,
and exactly what insights your current system could be giving you - but probably isn't.